Checklist for Customers on Roof Installation Day

Preparation:

1. Clear the Driveway:
   • Park your vehicles on the street to provide access for dump trucks and delivery vehicles.
2. Remove Fragile or Precious Decorations:
   • Take down delicate garden decorations, hanging plants, and outdoor furniture near the house to avoid damage. 
3. Secure Windows and Doors:
   • Close all windows and doors to minimize dust and debris entering the house during the installation.
4. Plan for Noise:
   • Expect a significant amount of noise. If possible, arrange to be out of the house or in a quieter part of the home.
5. Protect Indoor Items:
   • Consider covering items in your attic with drop cloths or plastic sheets to protect them from falling dust or debris.
6. Will my property be damaged during the installation?:
   • We take every precaution to protect your property, but roof installations can be intensive. Let us know if you have special concerns, and we’ll address them proactively.

7. Keep Children and Pets Safe:
   • Keep children and pets indoors and away from the work zone for their safety.
8. Coordinate Access:
   • Let workers know about gates or security systems they need access to.
9. Hazards:
   • Inform the crew of any potential hazards on your property.

10. Remove Fragile Wall Hangings:
    • Vibrations from roof work can shake walls. While very rare it may be wise to take down pictures, mirrors, or items hanging on the walls.
11. Be Available for Questions:
    • Ensure you or a designated contact is reachable in case the crew has any questions or concerns.
12. Weather:
    • We monitor the weather closely and will only start work when conditions are favorable. If unexpected rain occurs, we will secure your roof with tarps to protect your home.

13. Turn Off Sprinkler Systems:
    • Deactivate any automatic sprinkler systems a day before installation and plan to leave off until the crew is finished, Most roofs take between 1-2 days to complete.
14. What if I have questions after the installation is complete?:
    • We’re here to help! Contact us anytime if you have concerns, need additional support, or have questions about your roof’s maintenance. Call your salesman or 972-606-0504.
      
      

Final Day of Roof Installation Payment Process:

On the final day of your roof installation, the following payment procedures will apply:

1. If Insurance is Involved:
   • Your salesperson will collect:
     • The first check issued by your insurance company.
     • The amount of your deductible.
       
2. If Insurance is Not Involved:
   • Payment in full is required.
     
3. Project Completion Threshold:
   • If 90% or more of the project is completed, payment in full is expected, even if there are minor remaining items to address.
     
4. Punch List for Ongoing Projects:
   • For any outstanding items or ongoing work, a detailed punch list will be created.
   • This list will be reviewed and agreed upon by both the customer and the salesperson.
   • Both parties will agree on a written punch list to ensure clarity and accountability.